To place an order, simply browse our online catalog, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

Yes, you can track your order using the tracking number provided in your shipping confirmation email. Depending on assigned courier, simply click the link or enter the tracking number on the courier's tracking page to see the status of your shipment.

If you need to cancel or modify your order, please contact our Customer Experience Team as soon as possible. If your order has not yet been processed, we will do our best to accommodate your request. Once an order has been shipped, cancellations or modifications may not be possible.

Some products are on a pre-order basis. This secures your item in advance, with delivery of 60 business days after payment.

Modifications or cancellations are not allowed once a pre-order is placed. Please double-check your order details before confirming your purchase.

Pre-orders depend on product availability. If an item is unavailable due to stock levels abroad, the payment is non-refundable.

Don't worry, though! We will issue a shopping credit for the paid amount, valid for two months. Credits can only be used once and cannot be combined with other offers.

We accept various payment methods including credit/debit cards and digital wallets. All available payment options will be displayed at checkout.

Yes, we offer discounts for bulk orders. Please contact our Customer Experience Team at customer@linsyph.com for more information on bulk pricing and discounts.

To stay updated on new arrivals, special offers, and promotions, subscribe to our newsletter and follow us on social media.

Currently, we do not offer cash on delivery. All orders must be paid for using one of the accepted payment methods at the time of purchase.

Shipping fees vary depending on your location and the size of your order. The shipping cost will be calculated and displayed at checkout before you complete your purchase.

Delivery times vary based on your location and product availability. Typically, on-hand items are delivered within 3 to 5 business days. You will receive a tracking number once your order has been shipped.

For pre-ordered items, items will be delivered within 30 to 45 days from date of order confirmation.

Kindly check our policies on Returns & Exchanges here

To initiate a return for items purchased at LINSY Philippines, kindly reach out to our Customer Experience Team via email at customer@linsyph.com or call us at 0917 165 SOFA (7632) for assistance. 

Our lines are open Monday - Friday from 9 AM - 6 PM. We will provide you with instructions on how to return your item.

Yes, our products come with a manufacturer's warranty. You may visit our Warranty page for more details.

Yes, we provide assembly services for an additional fee. The service fee varies based on your location and the type of furniture to be assembled.

Stay tuned for our loyalty program and its perks.

Our principal place of business is located at LRI Design Plaza 210 Nicanor Garcia, Bel-air II, Makati, Metro Manila. However, we currently operate primarily online to serve customers throughout the Philippines.

We have a showroom in Cebu located at BF Centerpoint, Subangdaku, Mandaue.

Additionally, we now have a space in SM Home, Basement, SM Megamall in Metro Manila.

Follow us on social media for updates and new locations!

We are committed to sustainability and strive to offer products made from eco-friendly materials.

 Product descriptions will indicate if an item is made from sustainable or recycled materials.

You can reach our Customer Experience Team via email at customer@linsyph.com or call us at 0917 165 SOFA (7632) for assistance. Our lines are open Monday - Friday  from 9 AM - 6 PM. For more information, visit our Contact Us page.